Insurance Information:

As a service to our patients, we help process all insurance claims and forms.

Please remember that insurance is a method of reimbursing the patients for fees paid to the doctor and is not a substitute for payment. We appreciate and encourage payment for services rendered at the time of your visit. For your convenience, we also accept Visa and Master Card. In the event of financial hardship, please speak with our Billing Department and every attempt to work out an equitable payment shedule will be made.

For more information please contact the Billing Office (860.525.1532).

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Frequently Asked Questions

What are my responsibilites?
Your insurance card should list many of your responsibilities. Read both the front and back.

How do I answer questions regarding my coverage?
Your policy manual, your personnel department at work, your retirement benefits department or the phone number listed on your insurance card.

What is a referral?
Some HMO's and "Managed Care" policies require either written or telephonic authorization to see a specialist, PRIOR to your appointment. This request must be authorized by your Primary Care Physician or Personal Care Physician(PCP).

Do I need a referral?
Check the insurance list on the inside of your policy manual.

How do I get my referral?
Contact your Primary Care Physician and request an insurance referral. Tell them what insurance you have, and the last name of the doctor you will be seeing. Your own PCP may have certain policies regarding referral authorizations. Please contact him/her for specifics.

Do I need a new referral if my specialist refers me to another specialist?
Yes, before making an appointment with a specialist, call your Primary Care Physician.